Ralls & Sons (“us”, “we”, or “our”) operates the Ralls & Sons website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- First name and last name
- Email address
- Phone number
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other diagnostic data.
Tracking and Cookies Data
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of websites. You can learn more how to manage cookies in the Browser Cookies Guide.
Use of Data
Ralls & Sons uses the collected data for various purposes:
- To provide customer service and support
- To detect, prevent and address technical issues
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ to those from your jurisdiction.
If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to a server located in the European Union and store and process it there.
Disclosure of Data
Ralls & Sons may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Ralls & Sons
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Controlling Your Data
You may request your Personal Data and the information we hold about you under the Data Protection Act 1998. If you would like a copy of your Personal Data and the information held on you please email us.
If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
You have the right (subject to certain restrictions) to request any of the following:
- Access – to access your Personal Data and the information we hold about you
- Erasure – that we erase your Personal Data and the information we hold about you, if that data is no longer being used for the purposes you have consented to or if you revoke your consent
- Portability – to copy or transfer your Personal Data and the information we hold about you to another party
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf or to perform Service-related services.
These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party websites or services.
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
We will let you know via a prominent notice on our Service, prior to the change becoming effective.
Contact Information and Further Advice
If you have concerns about the use of your Personal Data, the Information Commissioner’s Office is an independent body set up to uphold information rights in the United Kingdom. They can be contacted through their website, ico.org.uk, or their helpline on 0303 123 1113, or in writing to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Last updated: September 2019